Dennis Strong
Dennis Strong, CMC, is an innovator and leader in the field of management consulting. With more than 40 years experience in training, education and organizational development and transformation, Mr. Strong is the President of Strong’s Supreme Service Inc., an international consulting firm headquartered in Barbados, West Indies.
Among the international clients who have benefited from Mr. Strong’s services are Merck & Co. Inc., PPG Canada, US Steel, Xerox Canada, TD Bank, Matsushita Canada, Hay Management Consultants, Sony Canada, NORTEL, Thomson Newspapers Limited, The Toronto Star Ltd., The Canadian Daily Newspaper Association, Southam Newspapers, The Canadian Chamber of Commerce, The Alberta Chamber of Commerce, The Tourism Industry Association of Alberta, The National Ski Industries Association, The Ontario Management Board Secretariat, The Canadian Society of Association Executives, Ontario Downtowns Inc., Resorts Ontario, The Ontario Convention & Visitor's Association, InterCulture Canada, Meeting Planners International, Atomic Energy Canada Ltd., Mackenzie Financial, The Toronto Stock Exchange, The Municipality of Metropolitan Toronto, The Ontario Ministry of Economic Development and Trade, The Ontario Ministry of Health, The Ontario Ministry of Skills Development, The Ontario Ministry Tourism & Recreation and The Municipality of Metropolitan Toronto, Leadership For Environment and Development Canada, The Victorian Order of Nurses, the Royal Conservatory of Music and The Ontario Community Support Association.
In the Caribbean, his clients include: The Palm Beach Hotel Group, The Nation Publishing Co. Ltd., Royal Westmoreland, Shell Antilles & Guianas Ltd., Barclays Bank PLC, Texaco West Indies Ltd., Cave Shepherd, Goddard’s Enterprises, Altman Realty Ltd., Club Rockley Barbados, DaCosta Mannings Inc., the Bank of Nova Scotia, the Mutual Bank, Ernst & Young, CIDEL Bank & Trust, Butterfield Bank, Sagicor Life Inc. SFA Communications, Digicel, the University of the West Indies, Cave Hill; British American Insurance, the Insurance Association of the Caribbean, and many others.
Mr. Strong has developed the Supreme Service™ Model whose certified components are considered benchmarks of excellence in the area of customer service by leading international companies. He is also a valued facilitator whose Organization Renewal methods are widely used to implement change.
Dennis Strong is the founder of the Institute of Diversity Management, the former Executive Director of the Ontario Society of Training and Development (OSTD) and an eleven-year member of the faculty of the Canadian Institute for Organization Management (CIOM).
Dennis is an author (series entitled “Managing Diversity”), syndicated columnist and widely sought-after motivational speaker. He has studied at Boston University, the University of Maryland, the Washington School of Psychiatry and the Tavistock Institute of Behavioural Sciences. He has taught at every level from pre-school to graduate school and has held a variety of key positions in business, government and not-for-profit organizations.
Dennis is a member The Institute of Management Consultants (IMCUSA) and International Council of Management Consulting Institutes (www.icmci.com) and has been elected to hold the designation CMC (Certified Management Consultant). Dennis is the President and a Founding Member of the Caribbean Institute of Certified Management Consultants (CICMC).
